~~~~~~~~~April 17, 2013

Thank you for the swift delivery of my new wick for Ruby KSP 270. Only seven to eight days and all that way to UK and all!. You have a great site and a pleasure to visit for us Paraffin fans. I shall visit again sometime soon. Meanwhile, thank you again and best regards, George. Norfolk UK.

~~~~~~~~~June 2, 2012

~~~~~~~~~Feb. 20, 2012

Outstanding service and quality wicks. Product ordered Feb 2, 2012 item received Feb 10, 2012. Wicks were securely packed and they work great! You are my go-to kerosene hearter parts guy from now on. Thanks very much.
Jeff - Toronto, Ontario, Canada.

~~~~~~~~~January 14, 2012

I first discovered your web site a couple of years ago when I was looking for a safe and alternative source of heating, cooking and lighting for my family in the event of an emergent situation. Being an avid emergency preparedness buff, I do a lot of research and information seeking on the web. Milestair.com is by far the most informative, complete and sound information on kerosene and its uses. You could say I was "converted" to kerosene and using your site as a guide, have purchased three (soon to be four) kerosene heaters, a stove, oven and even a kerosene lamp. I hope I have to never rely on these items as my only source, I like to be prepared as I see an eroding world situation and tyrants running our government and economic machine. Not only have I enjoyed the vast information you provide on kerosene heating, it is comforting knowing I have a go-to for all of my kerosene accessory needs from wicks to fuel pumps. Any questions I have had (which have been several) have always been answered promptly. I have always been treated respectfully and dealt with honestly. I just can't recommend a better source for my kerosene needs. My wife and I have literally become hooked to our kerosene heaters during the bitter could Missouri winters. My wife, who is cold-blooded by nature, can never seem to get warm with our home's furnace. As soon as we light up the kerosene heater, she is happy as can be enjoying the high quality intense "bon fire warmth" the kerosene heaters put out. Your site has taught me how to use heaters, maintain them, keep them in tip-top condition just to name a few. I am truly grateful for the quick speed in which my orders arrive. Lightening fast always! Your honesty and great work ethic are appreciated! You have provided a wonderful service for our family and for that we are very thankful!   Adam Vance, Greenwood, Missouri

~~~~~~~~~December 13, 2011

Thank you so very much for your impossibly prompt service in filling my order for a wick for my kerosene heater! I have been dealing with mail order businesses for years now -- I haven't left my home in over ten years -- but I have never seen such remarkably fast service. I reside on ten acres of woodland in very rural Ohio, yet my wick arrived in two days without my having to pay extra for your service. Temperatures have been dipping below freezing around here....
Your service is truly fantastic! Thank you.  Michael H., Ohio

~~~~~~~~~November 28, 2011

I got your delivery in great time.
The wick is perfect and installation was easy with the enclosed instructions.
Thank you for the GREAT service!    R. Tucci, Ohio

~~~~~~~~~November 23, 2011

You do NOT receive enough positive feedback on how wonderful your site is.  I have been looking for a new wick for my Kero-Sun Moonlighter for two years.  I bought the heater in 1980 and have not used it since 1985.  Shopping at big box stores and small hardware stores for a replacement wick was useless.  I didn't have enough information about my heater to be able to choose the correct wick by simply reading the information on the packages.  However, your site showed me pictures, had the owner's manual and carefully explained the different model numbers and types of wicks.  I just ordered the wick today and I'm confident that when it comes it will be the correct wick and will light my stove with the loving glow it had 30 years ago.  Thanks again.  T. Hicks, MN.

~~~~~~~~~August 29, 2011

~~~~~~~~~August 10, 2011

~~~~~~~~~November 13, 2010

~~~~~~~~~February 9, 2010

~~~~~~~~~February 3, 2010

~~~~~~~~February 2, 2010

That was quick delivery – my order arrived yesterday!  I’m writing today because I had some time to fit the new wicks into my lamps this afternoon.

This is my second order from you and I’m very, very pleased.  I had trouble finding the right wick for an older B&H, but the one I got from you fits and works perfectly.  Thanks to your descriptions that include both dimensions and make/model references, I confidently bought wicks for a Pittsburgh Success and P&A.  Maybe 100 years ago when these lamps were in common use, “everyone” knew how to fit and trim a wick and what kind of fuel to use.  With your helpful advice, I’m putting my lamps to use fully confident that I’m doing it right.

 Regards,

~~~~~~~~December 17, 2009

My husband didn’t find his much needed wicks locally, so I found your site on the web when I searched for “Kerosun Omni 15 wicks.”

Didn’t know how long it would take to receive them, but we got them from Oregon to Indiana in less than 48 hours from the time we ordered them!

Reasonable price, reasonable shipping, Outstanding Service!!!

 Thank you so very much!

Happy Holidays,

The Wagners

~~~~~~~~~September 22, 2009

~~~~~~~~~August 21, 2009

~~~~~~~~~February 8, 2009  (Note:  Parts of Tennessee and Missouri were in the midst of a vicious ice storm.  Power to many localities was out for weeks.  I shipped all wicks to that area via Priority Mail.)

Guess what I got in the mail today. I ordered my wick on Wednesday 2-4-09 and received it on Friday 2-6-09. I knew that when I had read the responses on your web page, everyone was excited by the quick delivery. I didn't know you could send mail from Oregon to Tennessee in one day. Thank you very much. I also appreciate the quick responses to my email questions. It has truly been a great experience doing business with you. I didn't see a place to respond to the feedback. If you can put this email on it please do. I will tell everybody I know about your web page. Again thanks for everything. May God Bless You!!!   Aaron Spencer, TN

~~~~~~~~~November 24, 2008

~~~~~~~~~October 6, 2008

I recently purchased a new wick for my old kerosene heater and one of the catalytic burners, let me tell you that I could notice as soon as I looked at the wick that it was far superior to any I had seen in the big box stores. I installed the wick just as the instructions said and installed the catalytic burner as well. The first time I fired up the heater there was a major difference in how it burned and how it smelled (there was NONE). I have read your site all the way through and will  ONLY use you from now on  with all my kerosene heater needs. David A, Maryland

~~~~~~~~~March 10, 2008

I wish to leave you "Feedback" like we do on Ebay... I can't believe just how fast you got this purchase to me. I ordered it on Saturday... and there it is in my mailbox on Monday ... WoW.. And thanks for using the Postal Service for your shipping needs.  Wm.(Rusty) Crist Lynnwood Washington.

~~~~~~~~~March 5, 2008

Your company has to have the FASTEST service on the planet!!! I placed 
this order on Saturday and received it Monday. That's awesome! I will 
pass your name along to anyone I know who needs your products. Thanks. 
Raytha in PA

~~~~~~~~~January 30, 2008

I order a wick from your store on Saturday, January 26th. I received it on Monday, January 28th. I live just outside Atlanta. Thanks you for the excellent service. I installed the new wick and all is well.    Keith M.

~~~~~~~~~January 8, 2008

This is the second order I have made with your site. And, for the second time, I was very pleased with both the quality of the wicks and the speed with which they were delivered.  My thanks to you for the excellent service!!
Robert D.
American Red Cross
Deputy Representative, New England State

~~~~~~~~~December 28, 2007

Miles~  The wicks were correct and no problems installing them. The instructions were very, very explicit and detailed. I read them through once to get the general idea, then took each step one by one to replace the old one. Took about 15 minutes without any problems.. Thanks again and you have a very Fruitful New Year, .....................John M in California

~~~~~~~~~November 18, 2007

Hi, I Recently Purchased One Of These Heaters, The Wick That Came Installed With The Unit Was Virtually Worthless ! Had To Raise It Daily, Take Apart And Reinstall It Higher Every Three Or Four Days,. It Just Kept Burning Away. I Recently Purchased Several Replacement Wicks From You, Installed One In The Heater, And It Now Burns Flawlessly, No More Daily Adjustment, No More Taking It Apart To Raise The Wick. I Don`t Know If It`s Possible To Make People Aware Of This In Todays Legal Climate, (Lawsuits, Etc.). Just Wanted To Let You Knqw That You Ara 100% Percent Right When You State All Wicks Are Not Created Equally. I`ve Been Running Various Kero Sun Heaters (Stating In The Fall And Burning Continuously) For The Entire Winter (Long And Cold) For At Least Fifteen Years, In Northern New York. This Heater Works Great ! Just Thought I`d Pass Along The Info.
Thank`s T. O`D,  Upstate New York

~~~~~~~~~October 9, 2007

Dear Miles,
many thanks for your great service! 
I ordered the Wick on Oct. 3th and he arrived me at Oct. 8 th.
Less than a week for the US to Germany!

Many thanks, T. Wagenbach  from Germany

~~~~~~~~~October 1, 2007

Got the blue flame wick in record time (one weekend!). You have my wick business from now on. At least there is somebody still honest out there on the web that I can count on!    Scott in NY.

~~~~~~~~~September 23, 2007

Thank you so much for your great merchandise and your prompt 
response 
                    and delivery of my order!!  Jana M., Bakersfield

~~~~~~~~~August 21, 2007

Many thanks for your great service, posted 15th August USA and arrived at my
home on Tuesday 21st August! Heater going extra well. K. Beale, New Zealand
 

~~~~~~~~~July 2, 2007

I just wanted to let you know that the wick arrived when you said it would, it fit perfectly, installation was a snap and it kept us warm on the chilly evenings at scout camp last week. Thanks for your prompt service and attention to detail!   F. Weller in Utah

~~~~~~~~~June 3, 2007

Hello.....just wanted you to know what an excellent experience shopping with you has been. The site is superb.....easy to navigate....paypal is such a plus.....and the package arrived long before I had anticipated.....in perfect condition. Such a positive on-line shopping trip.................thanks.......dawn (in PA).

~~~~~~~~~March 6, 2007

Dear Miles,
Just wanted to say your service is unbeatable. Ordered on Saturday, received on Tuesday, in NY! And with the best price, I will be a repeat shopper.
Thanx again,
Boris R

~~~~~~~~~Feb. 15, 2007

I just wanted to send off a quick note to say thank-you for the promp service. I ordered a new wick on Sunday and it arrived on Wednesday. That is quicker than I could have had a store order it for me and without the hassle. Thanks again and have a great day.  Sherry (Iowa)

~~~~~~~~~Feb. 13, 2007

Thanks for the great info and service. Your communication and customer service is amazing!   Many thanks, Shawneene (Ohio)

~~~~~~~~~Feb. 6, 2007

Miles:  You are amazing!  
                    Order in to Oregon Saturday, packaged and shipped same
day, received in Atlanta Monday.  That is very fast service!  Even more
surprising is the fact that the USPS does have a Priority Mail service!

I really like the battery powered fuel pump, I wish I had made this purchase
three months ago.  It is a must for anyone charged with the chore of fueling
kerosene heaters.

Stellar . . .  Thank you for the stellar service!   Darryl in Atlanta

~~~~~~~~~Jan. 26, 2007

I want to thank you for the very fast service and the very informative website, I learned a lot. I recently purchased a used Omni-105 and am looking forward to putting in the new wick and igniter.  Thanks again for the great service!    Jerry in Georgia

~~~~~~~~~Jan. 23, 2007

Thanks for your quick turn-around. You shipped my order on the day I ordered it. Outstanding! USPS was on the ball too because it arrived on Monday. That's just one business day shipping!   Thanks again,   Dwaine in Utah

~~~~~~~~~Jan. 17, 2007

Miles,
Thank you for super quick shipping. I could not believe how fast my order
got here. And you are an incredible source of information. Again thank you.
Pam in Portland
PS: Your may use this on your site if so inclined.

~~~~~~~~~10.18.06

Thanks Miles I recd the new wick for my old Sharp radiant today and it has never worked better! I appreciate your prompt and courteous service and obvious expertise, This year for the 1st in several I will be warm and cosy in my hunting tent! Muchos Gracias Tony, from British Columbia

~~~~~~~~~10.17.06

Again, thank you. Doing business with the best is really a blessing.
Cary, California

~~~~~~~~~10.14.06

Thanks Miles-- The wick arrived this morning, which is about the fastest service I've seen.  Two day delivery across the country!  Leslie in CT.

~~~~~~~~~10.9.06

Thanks for the prompt and curteous service and your gift! Beats the hell out dealing with Wal mart. Tony G. in Newfoundland.

~~~~~~~~~~~~~~~~~ 12.23.05

Miles,

Merry Christmas! I ordered two wicks from you for my Corona DK23 - an absolutely perfect fit. After wasting my hard-earned cash at Home Depot and Lowes for wicks that SHOULD have fit but didn't, I stumbled upon your web site and I'm sure glad I did. I spent two hours trying to jam a wick in my DK23, I was covered with K1 and aggravated like you wouldn't believe. I tossed it in the garbage in disgust. Maybe that was a Godsend, as it probably would have been dangerous if I had managed to make it fit.

Your wicks came this afternoon, and I REALLY appreciated the instructions for the DK23 that came with the wick. It took me ten minutes and most of that was just cleaning things up. I hope you stay in business for a L-O-N-G time, and I can guarantee that you'll get my business in the future. My regular heating system is electric, and you can never guarantee that the juice will be there when you need it. The 23DK can heat my entire house, and it's not a small house. Even the folks who have oil aren't safe - if the electric goes, the blowers are inoperative. Kerosene isn't cheap this year, but the DK23 puts out a LOT of heat, and we love it. I feel much better now that I don't have to worry about where the wicks are coming from.

AND... your web site is wonderful and informative. Feel free to use me as a reference - a VERY satisfied customer. Thanks again for your great service. Peace to you in this Christmas season and our best for a prosperous and healthy 2006.

Paul,  New Jersey
 

~~~~~~~~~~~~~~~~~ 12.21.05

I had to write to thank you for such wonderful service!!! I'm very impressed with the quick delivery!!!! The new wick arrived today and is installed. It works better than ever! I'm keeping your business in my reference folder for future purchases.

Thank you so very much! Merry Christmas!!!

Roxanne

~~~~~~~~~~~~~~~~~~ 12.15.05

My wicks arrived today and I installed one in about 30 minutes . . . the instructions were very clear and easy-to-follow. Now my heater is burning brightly and more cleanly than it has in years. I was surprised how badly the old wick looked when I removed it. Many thanks for your swift and courteous service.

Sincerely, Richard

~~~~~~~~~~~~~~~~~~~~~~~
 

Thanks so much for the help. I have the order form and a check in the mail heading your way. I went to every hardware store within 100 miles of my house and nobody had a clue about what I needed. It's nice to know someone out there is willing to help. Thanks again! Robert

~~~~~~~~~~~~~~~~~~

Hi Miles: The wick for my Perfection 500 arrived yesterday. I installed it this morning and it works perfect! I think the problem with the KeroWorld wick was due to the thin construction also since there was air space between the wick and brass guide walls that allowed kerosene vapors through after warm up causing flare up and smoke. Thanks again.... Greg....

~~~~~~~~~~~~~~~~~

Thank you very much for the reply. It's nice to know there are still people willing to help others out when they have questions. This weekend I'll have to look into raising the wick as you suggested. Thank you again for all your help and all the great information you provide to all of us. And you'll be hearing from me soon, as I'll need to order some wicks so I have replacements on hand.  Chris

~~~~~~~~~~~~~~~~~