~~~~~~~~~Feb. 20, 2012
Outstanding service and quality
wicks. Product ordered Feb 2, 2012 item received Feb 10, 2012.
Wicks were securely packed and they work great! You are my go-to
kerosene hearter parts guy from now on. Thanks very much.
Jeff - Toronto, Ontario,
Canada.
~~~~~~~~~January 14, 2012
I first discovered your web site a couple of years ago when I
was looking for a safe and alternative source of heating,
cooking and lighting for my family in the event of an emergent
situation. Being an avid emergency preparedness buff, I do a lot
of research and information seeking on the web. Milestair.com is
by far the most informative, complete and sound information on
kerosene and its uses. You could say I was "converted" to
kerosene and using your site as a guide, have purchased three
(soon to be four) kerosene heaters, a stove, oven and even a
kerosene lamp. I hope I have to never rely on these items as my
only source, I like to be prepared as I see an eroding world
situation and tyrants running our government and economic
machine. Not only have I enjoyed the vast information you
provide on kerosene heating, it is comforting knowing I have a
go-to for all of my kerosene accessory needs from wicks to fuel
pumps. Any questions I have had (which have been several) have
always been answered promptly. I have always been treated
respectfully and dealt with honestly. I just can't recommend a
better source for my kerosene needs. My wife and I have
literally become hooked to our kerosene heaters during the
bitter could Missouri winters. My wife, who is cold-blooded by
nature, can never seem to get warm with our home's furnace. As
soon as we light up the kerosene heater, she is happy as can be
enjoying the high quality intense "bon fire warmth" the kerosene
heaters put out. Your site has taught me how to use heaters,
maintain them, keep them in tip-top condition just to name a
few. I am truly grateful for the quick speed in which my orders
arrive. Lightening fast always! Your honesty and great work
ethic are appreciated! You have provided a wonderful service for
our family and for that we are very thankful! Adam
Vance, Greenwood, Missouri
~~~~~~~~~December 13, 2011
Thank you so very much for your impossibly prompt service in
filling my order for a wick for my kerosene heater! I have been
dealing with mail order businesses for years now -- I haven't
left my home in over ten years -- but I have never seen such
remarkably fast service. I reside on ten acres of woodland in
very rural Ohio, yet my wick arrived in two days without my
having to pay extra for your service. Temperatures have been
dipping below freezing around here....
Your service is truly fantastic! Thank you. Michael H.,
Ohio
~~~~~~~~~November 28, 2011
I got your delivery in great time.
The wick is perfect and installation was easy with the enclosed
instructions.
Thank you for the GREAT service! R. Tucci,
Ohio
~~~~~~~~~November 23, 2011
You do NOT receive enough positive feedback on how wonderful
your site is. I have been looking for a new wick for my Kero-Sun
Moonlighter for two years. I bought the heater in 1980 and have
not used it since 1985. Shopping at big box stores and small
hardware stores for a replacement wick was useless. I didn't
have enough information about my heater to be able to choose the
correct wick by simply reading the information on the packages.
However, your site showed me pictures, had the owner's manual
and carefully explained the different model numbers and types of
wicks. I just ordered the wick today and I'm confident that
when it comes it will be the correct wick and will light my
stove with the loving glow it had 30 years ago. Thanks again.
T. Hicks, MN.
~~~~~~~~~August 29, 2011
Just wanted to email a quick thank you for your quick and
efficient service. You shipped quickly, had an accurate
and fair shipping price for me in Canada available
immediately, and the item arrived as described and
properly protected. I will be doing business with you
again soon, and will send those from my former military,
and now Firefighting, circles to you for for what you
stock.
All the best, Greg C. in BC
~~~~~~~~~August 10, 2011
Thanks for the fast service on
the wick I ordered. Please folks if you have or are
considering any kerosene stove, heater or lamp look at
this website. Instructions on use, care and maintenance
are invaluable and free. This has been a great help to me
to find the products and information at what has to be the
best website EVER, along with great wicks at fair prices.
T Tubbs - Tx
~~~~~~~~~November 13, 2010
Dear Miles,
I purchased two wicks from you for my Kero World
heater and my what a difference. Yours burn better than
those I used to buy at the Wal Mart.
My old wicks I would have had to burn dry twice now
since I installed them, but I haven't burned this wick
dry yet because I haven't needed too.
Great products that I will be purchasing from you here
out. Many thanks!
Zach in Kentucky
~~~~~~~~~February 9, 2010
Excellent service!! Of course with the largest snow we've had in years both of heaters were out of commission. I ordered wicks
on Saturday and on Tuesday I have them in my hands!
Thank you for your great service, and for such an information packed website!
Susan Ash, Virginia
~~~~~~~~~February 3, 2010
Got my wicks in the mail today! WOW! I can't believe how fast you shipped them out! 3 days from Oregon to Maine is phenomenal!
Thanks! The product is a perfect match/fit and at a great price to boot! It's a pleasure doing business with someone who actually cares for their customers!
Thanks again, Glenn
Glenn Ouimet, Maine
~~~~~~~~February 2, 2010
That was
quick delivery – my order arrived yesterday! I’m writing today because I had some time to fit the new wicks into my lamps
this afternoon.
This is my
second order from you and I’m very, very pleased. I had trouble finding the right wick for an older B&H, but the one I got from you fits and works perfectly. Thanks to your descriptions
that include both dimensions and make/model references, I confidently bought wicks for a Pittsburgh Success and P&A. Maybe 100 years ago when these lamps were in common use, “everyone”
knew how to fit and trim a wick and what kind of fuel to use. With your helpful advice, I’m putting my lamps to use fully confident that I’m doing it right.
Regards,
~~~~~~~~December 17, 2009
My husband didn’t find his much needed wicks locally, so I found your site on the web when I searched for “Kerosun Omni 15 wicks.”
Didn’t know how long it would take to receive them, but we got them from Oregon to Indiana in less than 48 hours from the time we ordered them!
Reasonable price, reasonable shipping, Outstanding Service!!!
Thank you so very much!
Happy Holidays,
The Wagners
~~~~~~~~~September 22, 2009
Hi Miles. Do you have a
special in with the USPS?
I ordered the wick & chimney
on Saturday morning, and it was delivered today, MONDAY.
You and the USPS are the
pinnacle of service.
BTW, The chimney is beautiful.
I'll send you a picture when the Dresden is up and
running.
Thanks again,
Dan D. (from Mass.)
~~~~~~~~~August 21, 2009
Thanks for your quick time .
You shipped my order on the day I ordered it. Outstanding
arrived to new zealand In very good time and my haller
stove is going again. will buy from you again I am a very
satisfied customer. Thanks again for your great service.
thanks steve patrick --new zealand
~~~~~~~~~February 8, 2009 (Note: Parts of
Tennessee and Missouri were in the midst of a vicious ice storm.
Power to many localities was out for weeks. I shipped all
wicks to that area via Priority Mail.)
Guess what I got in the mail today. I ordered my wick on
Wednesday 2-4-09 and received it on Friday 2-6-09. I knew that
when I had read the responses on your web page, everyone was
excited by the quick delivery. I didn't know you could send mail
from Oregon to Tennessee in one day. Thank you very much. I also
appreciate the quick responses to my email questions. It has
truly been a great experience doing business with you. I didn't
see a place to respond to the feedback. If you can put this
email on it please do. I will tell everybody I know about your
web page. Again thanks for everything. May God Bless You!!!
Aaron Spencer, TN
~~~~~~~~~November 24, 2008
I ordered my wicks and igniter on 11/22/08
and received today 11/24. First of all, thank you for the
super fast delivery, I am truely impressed and shocked
that such service still exists for online businesses.
I have been purchasing wicks for my Dura Heat kerosene
heater from a large local retailer since they were cheaper
and carried the same wick as 3 other retailers in my
area. I have "burned up" 2 of their wicks in just under 6
weeks. The wicks burn up so fast while never operating
properly from first installation. The height adjustment
was always sticking, especially when pressing the knob to
"turn off" the heater. It never once went completely down
on either wick (nor could I get it to go any lower)
causing the wick to burn for about 30 - 60 seconds before
going out completely. After only 3 or 4 burns on the new
wick, it was a major chore to get the wick to even raise
without catching on something whether due to the soiled
wick or bad fit. The first time I used up a wick, I
thought it was something I had done wrong... whether it
was the installation (even though it was a pinned wick) or
the wick height while burning. I looked into the problem
online and was reassured I was following proper methods
for installation and burning. I found your site in my
research and read about the fiberglass top and cotton
bottom wicks. Since I had "burned up" the other wicks so
fast, I was sold when I read about the nonburning
fiberglass.
I was truely impressed with wicks when I took them out of
the package. The superior quality was obvious as soon as
I put it in my hands. After getting the new wick
installed (exactly the same as the other wicks I
installed) It worked flawlessly. No hanging or sticking
and when I lit it for the first time, it was very clear
that I made the right choice purchasing from you. I am
generating a very noticable amount of more heat with the
new wick which will save me money.
Thank you for your service! You have not only earned my
lifelong loyalty as a customer, but all my high
recommendations to anyone I talk to that would need your
items. I appologize for the long email. I am hoping that
it may help people in the future that come to you and your
website and have any doubts that your products are any
different than anything else that they have tried. I look
forward to doing business with you again. Thanks Again.
Ed Potts, Michigan
~~~~~~~~~October 6, 2008
I recently
purchased a new wick for my old kerosene heater and one of
the catalytic burners, let me tell you that I could notice
as soon as I looked at the wick that it was far superior to
any I had seen in the big box stores. I installed the wick
just as the instructions said and installed the catalytic
burner as well. The first time I fired up the heater there
was a major difference in how it burned and how it smelled
(there was NONE). I have read your site all the way through
and will ONLY use you from now on with all my kerosene
heater needs. David A, Maryland
~~~~~~~~~March 10, 2008
I wish to leave you "Feedback" like we do on Ebay... I can't
believe just how fast you got this purchase to me. I ordered it
on Saturday... and there it is in my mailbox on Monday ... WoW..
And thanks for using the Postal Service for your shipping needs. Wm.(Rusty) Crist Lynnwood Washington.
~~~~~~~~~March 5, 2008
Your company has to have the FASTEST service on the planet!!! I placed
this order on Saturday and received it Monday. That's awesome! I will
pass your name along to anyone I know who needs your products. Thanks.
Raytha in PA
~~~~~~~~~January 30, 2008
I order a wick from your store on Saturday, January 26th. I
received it on Monday, January 28th. I live just outside
Atlanta. Thanks you for the excellent service. I installed the
new wick and all is well. Keith M.
~~~~~~~~~January 8, 2008
This is the second order I have made with your site. And, for
the second time, I was very pleased with both the quality of the
wicks and the speed with which they were delivered. My
thanks to you for the excellent service!!
Robert D.
American Red Cross
Deputy Representative, New England State
~~~~~~~~~December 28, 2007
Miles~ The wicks were correct and no problems
installing them. The instructions were very, very explicit and
detailed. I read them through once to get the general idea, then
took each step one by one to replace the old one. Took about 15
minutes without any problems.. Thanks again and you have a very
Fruitful New Year, .....................John M in California
~~~~~~~~~November 18, 2007
Hi, I Recently Purchased One Of These Heaters, The Wick That
Came Installed With The Unit Was Virtually Worthless ! Had To
Raise It Daily, Take Apart And Reinstall It Higher Every Three
Or Four Days,. It Just Kept Burning Away. I Recently Purchased
Several Replacement Wicks From You, Installed One In The Heater,
And It Now Burns Flawlessly, No More Daily Adjustment, No More
Taking It Apart To Raise The Wick. I Don`t Know If It`s Possible
To Make People Aware Of This In Todays Legal Climate, (Lawsuits,
Etc.). Just Wanted To Let You Knqw That You Ara 100% Percent
Right When You State All Wicks Are Not Created Equally. I`ve
Been Running Various Kero Sun Heaters (Stating In The Fall And
Burning Continuously) For The Entire Winter (Long And Cold) For
At Least Fifteen Years, In Northern New York. This Heater Works
Great ! Just Thought I`d Pass Along The Info.
Thank`s T. O`D, Upstate New York
~~~~~~~~~October 9, 2007
Dear Miles,
many thanks for your great service!
I ordered the Wick on Oct. 3th and he arrived me at Oct. 8 th.
Less than a week for the US to Germany!
Many thanks, T. Wagenbach from Germany
~~~~~~~~~October 1, 2007
Got the blue flame wick in record time (one weekend!). You
have my wick business from now on. At least there is somebody
still honest out there on the web that I can count on!
Scott in NY.
~~~~~~~~~September 23, 2007
Thank you so much for your great merchandise and your prompt
response and delivery of my order!! Jana M., Bakersfield
~~~~~~~~~August 21, 2007
Many thanks for your great service, posted 15th August USA
and arrived at my
home on Tuesday 21st August! Heater going extra well. K. Beale,
New Zealand
~~~~~~~~~July 2, 2007
I just wanted to let you know that the wick arrived when you
said it would, it fit perfectly, installation was a snap and it
kept us warm on the chilly evenings at scout camp last week.
Thanks for your prompt service and attention to detail!
F. Weller in Utah
~~~~~~~~~June 3, 2007
Hello.....just wanted you to know what an excellent
experience shopping with you has been. The site is
superb.....easy to navigate....paypal is such a plus.....and the
package arrived long before I had anticipated.....in perfect
condition. Such a positive on-line shopping
trip.................thanks.......dawn (in PA).
~~~~~~~~~March 6, 2007
Dear Miles,
Just wanted to say your service is unbeatable. Ordered on
Saturday, received on Tuesday, in NY! And with the best price, I
will be a repeat shopper.
Thanx again,
Boris R
~~~~~~~~~Feb. 15, 2007
